Payment & Shipment

Buy your bag
Check out your bag
okozo longboard bags Logo

Payment & Shipment

Check out your bag
okozo longboard bags Logo

Payment & Shipment

Check out your bag

All prices quoted on the product pages include both statutory VAT and other price components. There are additional shipping costs, which we will of course always keep as low as possible.

For further information, please check out our FAQ.


Payment Methods

We accept Visa, Mastercard, American Express, Paypal and amazonpay.
When paying by credit card, your card is charged immediately after ordering.

Do not hesitate to contact us at any time if you have any further questions. Our customer service is always happy to hear from you via our contact form.

Shipping Information

  • For orders within Germany, we charge a flat fee of 5,90 EUR.
  • For orders within the European Union, we charge a flat fee of 9,90 EUR.
  • For orders to the UK, we charge a shipping fee of 14,90 EUR.
  • For orders to Switzerland & Norway, we charge a shipping fee of 24,90 EUR.
  • For orders to Mexico, we charge a shipping fee of 34,90 EUR.
  • For orders to the USA / Japan / Singapore, we charge a shipping fee of 44,90 EUR.
  • For orders to Australia / New Zealand / South America, we charge a shipping fee of 59,90 EUR.

Exceptions apply to certain islands, for which international shipping rates apply.


Orders outside the EU/UK

The exact shipping costs for delivery outside the EU/UK will be calculated based on weight and the destination country in the second step of the check-out. The final cost will be shown to you at the checkout (all applicable taxes and duties included). An overview for most countries is given below. For return information, please visit our Return Policy Page.


Orders in non-EU countries

For European countries that are not part of the EU, the shipping costs depend on the weight of orders and start at €30. This applies to shipping to Norway, Liechtenstein, Jersey, San Marino, Isle of Man, Andorra, Guernsey and Åland. For orders to Switzerland a flat shipping rate of €20 applies.


Orders in the US

For all orders a flat shipping rate of 49 EUR applies (all applicable taxes and duties included).


International shipping

Depending on weight, the shipping costs to Canada, Gibraltar, Mexico and Singapore are at least 49 EUR. This also applies to islands such as the Balearic Islands, Tenerife, Madeira and Açores.


Orders to other countries

For shipments to countries that were neither defined nor named above, we estimate a delivery of at least 59 EUR depending on the weight of items.


Delivery Information

Incoming orders are processed within 72 hours on weekdays and will be dispatched immediately, when item is on stock. If item is not on stock, User will be informed immediately on expected delivery date. Our standard shipping within the EU/UK takes a total of 4 to 7 working days, outside the EU/UK shipping takes 6 to 10 working days.

We always try to dispatch your order as quickly as possible, however unexpected delays can sometimes occur. We therefore cannot guarantee exact delivery dates. Thank you for your understanding.


Delivery Address

We deliver to almost every country in the world. Nevertheless, we reserve the right to refuse orders from certain regions. So if you are not sure if it’s possible to ship to you, feel free to contact our customer service via our contact form.